Concierge Physical Therapy, New York City, NY: How It Works
American Academy of Neurology Case Study on Concierge Physical Therapy
“A physical therapist determined a concierge treatment model allows her to spend more time with her patients and build stronger relationships. This is different from the typical way physical therapy is done, where appointments are often short and rushed. Because she can spend more time with each patient, she’s able to better understand their individual needs and provide more personalized care. Ultimately, this patient-centered approach leads to better outcomes and a more rewarding experience for both the patients and the therapist.”
Is physical therapy the right fit for you? Let’s talk about your pain / injury during a FREE virtual consultation over phone or Google Meet/ Zoom: This is a no pressure or obligation format for you to discuss the challenges you are facing due to pain and injury. We want to learn how your life has changed, and what favorite activities are no longer enjoyable due to pain. The Palmer Concierge PT Team will listen to your concerns, answer your questions and provide suggestions as to how working with him may be beneficial. Email info@palmerconciergept.com to schedule your free 30-minute virtual consultation..
Unable to leave your home due to pain or injury? ? Tired of waiting for a convenient doctor’s appointment? Been to generic physical therapy and did not receive optimal results? New York and New Jersey have direct access to physical therapy states. This means that clients do not have to wait for authorization by their insurance company or receive a prescription from their physician to start care. Both of these advantages allow patients to start their care immediately and find recovery faster. There is no time wasted waiting for an appointment to open in a physician’s busy schedule. There is no time waiting for an insurance company adjuster to review the client’s case, and then make a judgment as to how much physical therapy will be paid for. If you are currently under the care of a physician, the Palmer Concierge PT Teamis happy to consult with your medical team to ensure open communication for the betterment of your treatment.
Hectic work + family schedule? Don’t feel safe using the subway, cab or UBER to visit the doctor? Save precious time and frustrations of commuting by scheduling your appointment with Palmer Concierge Physical Therapy. Pain relieving Physical Therapy, Fitness and Personal Training solutions delivered to you at home, work or hotel in Manhattan, Brooklyn and the Hamptons.
- Virtual Sessions or In-Home Sessions? Virtual Sessions: This is a convenient method of using the internet to provide virtual care between physical therapist and patient. Why virtual sessions?? Convenience, attend sessions at home, office or while traveling for work or pleasure. Using video conferencing such as FaceTime, Google Meet or Zoom, the Palmer Concierge PT Team will perform a physical therapy assessment of your pain / injury, discuss findings and solutions, and instruct in therapeutic exercises. Your physical therapy exercises can be completed safely and effectively using simple items around the home. Just wear comfortable clothing and have a comfortable place to lie down during your session such as a couch, bed, or floor exercise mat. If you require a specific piece of equipment, you may order and have it safely delivered by Amazon. Just like working with our physical therapistin person, our goal is to improve your pain and lead you back to the healthy, active lifestyle that you desire.
- In-Home Sessions: Our physical therapist will arrive at your home, carrying a small bag of exercise materials. Wetwill perform a physical therapy assessment of your pain / injury, discuss findings and solutions, and instruct in therapeutic exercises. Your physical therapy exercises can be completed safely and effectively using simple items around the home. Just wear comfortable clothing and have a comfortable place to lie down during your session such as a couch, bed, or floor exercise mat. If you require a specific piece of equipment, you may order and have it safely delivered by Amazon. Have a gym in your building? Great, we can utilize this space as well.
Does Palmer Concierge Physical Therapy accept insurance? We offer a clear, upfront payment process. Before starting your care, we are happy to verify your health insurance plan for Out of Network (OON) PT benefits. This will inform both you and us of the likelihood of reimbursement for our medically necessary PT care. After each of your PT sessions, we will provide you with a detailed invoice and insurance “superbill” for you to submit to your insurance company when seeking reimbursement. Fitness programs usually are not covered by insurance.
Payment is due at the time of service and can be conveniently made with a credit card or Federal Savings Accounts (FSA), or Health Savings Accounts (HSA). We are happy to discuss any of your payment questions or concerns before starting your care.
What to expect?
My first session: Your first session will be 60-90 minutes. Our physical therapist will listen to your history and discuss your injury and fitness goals. We will perform a comprehensive physical therapy examination including assessment of your strength, range of motion, and palpation of the injury. We will discuss with you the findings of the exam, educate you about the cause of your pain, and the treatment options that we can provide to you. We will advise you as to the best course of treatment, but it is up to you to make the final decision. Following this discussion, we will instruct you in a simple home exercise program to treat your pain. With your permission, we will perform light “hands on” manual therapy stretching to improve your stiff and painful body region. You will be advised how to use heat and ice to alleviate your pain. Wer will document his findings in your private medical record and with your permission, communicate these findings with your medical team.
Scheduling follow up sessions: Concluding your first session, our physical therapist will make recommendations regarding how many weeks of therapy will be appropriate to improve your pain and injury, and most importantly meet your long-term goals. Follow up sessions are typically twice per week. The duration of treatment will depend on the extent of your injuries and your follow through of our program. Our Goal is for you to start feeling improvement during the first few treatments.
Follow up sessions: Each session will be tailored to your needs. There is no “one size fits all” or “cookbook” approach as in generic physical therapy centers. Education, exercise and “hands on” manual therapy are a part of all sessions. As you improve, our physical therapist will advance your program so that you continue to grow stronger and more confident on your way to meeting your goals. If you have a “flare up” or “bad pain day”, then we will change your program to help you through your painful episode. Our goal is for you to have a fun and enjoyable experience (even during a “bad pain day”)!
You’ve met your goals! Time for celebration! Your goals are our goals and we want your pain and injury to be a thing of the past. Our physical therapist will reassess your strength, range of motion, and other characteristics of your injury. We will make recommendations to provide you the best chances of continued success such as an updated home exercise program and fitness plan. We are happy to communicate these findings with your medical team. Individuals with ongoing or complex medical conditions may benefit from transitioning from physical therapy to medical fitness as a proactive measure to prevent potential relapses or setbacks. To learn more about how medical fitness can support your long-term health and wellness, contact us at info@palmerconciergept.com or 212-289-1586 to schedule your first appointment!
One Client’s Story, Meet Eddie
Patients often have to wait weeks or months to gain access to providers—long enough for conditions to move from acute to chronic. The Palmer Concierge PT Team brings physical therapy to you, to meet your wellness goals with the convenience of a mobile service that comes to your home, office or hotel. Our goal in providing personalized one-on-one care is to help you achieve a pain-free and healthy lifestyle. We offer a mobile physical therapy experience in New York City, Brooklyn and the Hamptons that empowers, educates, and restores balanced healthy movement without the drive to appointments, having to re-schedule your day, or cope with crowds and traffic.
–The Palmer Concierge PT Team
