Concierge Physical Therapy, New York City, NY: How It Works
Is physical therapy the right fit for you? Let’s talk about your pain / injury during a FREE Discovery phone or video call: This is a no pressure or obligation format for you to discuss the challenges you are facing due to pain and injury. We want to learn how your life has changed, and what favorite activities are no longer enjoyable due to pain. Dr. Jim Palmer, PT will listen to your concerns, answer your questions and provide suggestions as to how working with him may be beneficial. Email Jim@PalmerConciergePT.com to schedule your free 30-minute discovery session.
Unable to leave your home due to COVID? Tired of waiting for a convenient doctor’s appointment? Been to generic physical therapy and did not receive optimal results? New York and New Jersey are direct access to physical therapy states. This means that clients do not have to wait for authorization by their insurance company or receive a prescription from their physician to start care. Both of these advantages allow patients to start their care immediately and find recovery faster. There is no time wasted waiting for an appointment to open in a physician’s busy schedule. There is no time waiting for an insurance company adjuster to review the client’s case, and then make judgment as to how much physical therapy will be paid for. If you are currently under the care of a physician, Dr. Jim Palmer is happy to consult with your medical team to ensure open communication for the betterment of your treatment.
Hectic work + family schedule? Don’t feel safe using the subway, cab or UBER to visit the doctor? Save precious time and frustrations of commuting by scheduling your appointment with Dr. Jim Palmer, PT. Pain relieving Physical Therapy and Personal Training solutions delivered to you at home or work via Telehealth or In-Home sessions.
Telehealth: Telehealth is a convenient method of using the internet to provide virtual healthcare between physical therapist and patient. Why telehealth? Safe social distancing, convenience, attend sessions at home, office or while traveling for work or pleasure. Using video conferencing such as FaceTime and Zoom, Dr. Jim Palmer, PT, DPT will perform a physical therapy assessment of your pain / injury, discuss findings and solutions, and instruct in therapeutic exercises. Your physical therapy exercises can be completed safely and effectively using simple items around the home. Just wear comfortable clothing and have a comfortable place to lie down during your session such as a couch, bed, or floor exercise mat. If you require a specific piece of equipment, you may order and have it safely delivered by Amazon. Just like working with Dr. Palmer in person, his goal is to improve your pain and lead you back to the healthy, active lifestyle that you desire.
In-Home Sessions: Dr. Jim Palmer will arrive at your home, carrying a small bag of exercise materials. For everyone’s safety, he will use COVID protection equipment. Dr. Jim Palmer, PT, DPT will perform a physical therapy assessment of your pain / injury, discuss findings and solutions, and instruct in therapeutic exercises. Your physical therapy exercises can be completed safely and effectively using simple items around the home. Just wear comfortable clothing and have a comfortable place to lie down during your session such as a couch, bed, or floor exercise mat. If you require a specific piece of equipment, you may order and have it safely delivered by Amazon. Have a gym in your building? Great we can utilize this space as well.
What to expect?
My first session: Your first session will be 60-90 minutes. Dr. Jim Palmer, PT will listen to your history and discuss your injury and fitness goals. He will perform a comprehensive physical therapy examination including assessment of your strength, range of motion, and palpation of the injury. Dr. Palmer will discuss with you the findings of the exam, educate you about the cause of your pain, and the treatment options that he can provided to you. Dr. Palmer will advise you as to the best course of treatment, but it is up to you to make the final decision. Following this discussion, Dr. Palmer will instruct you in a simple home exercise program to treat your pain. With your permission, Dr. Palmer will perform light “hands on” manual therapy stretching to improve your stiff and painful body region. You will be advised how to use heat and ice to alleviate your pain. Dr. Palmer will document his findings in your private medical record and with your permission, communicate these findings with your medical team.
Scheduling follow up sessions: Concluding your first session, Dr. Palmer will make recommendations regarding how many weeks of therapy will be appropriate to improve your pain and injury, and most importantly meet your long-term goals. Follow up sessions are typically twice per week. The duration of treatment will depend on the extent of your injuries and your follow through of Dr. Palmer’s program. Dr. Palmer’s goal is for you to start feeling improvement during the first few treatments.
Follow up sessions: Each session will be tailored to your needs. There is no “one size fits all” or “cookbook” approach as in generic physical therapy centers. Education, exercise and “hands on” manual therapy are a part of all sessions. As you improve, Dr. Palmer will advance your program so that you continue to grow stronger and more confident on your way to meeting your goals. If you have a “flare up” or “bad pain day”, then Dr. Palmer will change your program to help you through your painful episode. Dr. Palmer’s goal is for you to have a fun and enjoyable experience (even during a “bad pain day”)!
You’ve met your goals! Time for celebration! Your goals are our goals and Dr. Palmer wants your pain and injury to be a thing of the past. He will reassess your strength, range of motion, and other characteristics of your injury. Dr. Palmer will make recommendations to provide you the best chances of continued success such as an updated home exercise program and fitness plan. He is happy to communicate these findings with your medical team. Many of Dr. Palmer’s clients retain him for personal training services to continue working toward long term health and fitness goals.
Transparent Payment Process: Palmer Concierge Physical Therapy offers a unique opportunity for you to have Dr. Jim Palmer, PT deliver physical therapy and personal training solutions directly to your home or work. This relieves the burden of commuting and attending a crowded generic physical therapy center. Our sessions are always one on one, providing a personalized experience. Your progressive exercise instruction, education and “hands on” manual therapy will be tailored to your needs each and every session. You will work with Dr. Jim Palmer, PT who has over 15 years of experience, earned his Doctor of Physical Therapy and unique manual therapy certifications which culminate in a state-of-the-art treatment program for you. You will never work with a physical therapy aide or assistant as in most generic physical therapy centers. In order to provide this high level of service to our clients, we do not accept insurance as payment. We do expect payment at time of service in the form of FSA/ HSA cards, credit cards, Venmo, check, and Zelle “quick pay”. We are happy to provide our clients with a detailed receipt for you to submit to your insurance company when seeking reimbursement for physical therapy care. Our payment process is fee for service and extremely transparent.
Patients often have to wait weeks or months to gain access to providers—long enough for conditions to move from acute to chronic. I bring physical therapy to you, to meet your wellness goals with the convenience of a mobile service that comes to your home or office. My goal in delivering you personalized one-on-one care is for you to have a pain-free and healthy lifestyle. I provide a mobile physical therapy experience to Northern New Jersey and New York City that empowers, educates, and restores balanced healthy movement without the drive to appointments, having to re-schedule your day, or cope with crowds and traffic. – Jim Palmer, Physical Therapist
What clients are saying…..
I started PT with Jim over FaceTime in the height of COVID. I have done a lot of PT, but this is the first PT that feels function oriented and strength building. Jim is encouraging and affable. He is always ready to cheer on my small wins! I highly recommend seeing Jim in-person or online!Catherine Galateria
Working with Dr. Palmer has been a pleasure. He took time up front to understand my injury, assess where I was stronger and where I was weaker and to talk through what I wanted to achieve. I can’t speak highly enough of Jim. He’s both technically excellent as well as just a genuinely nice person.Alex Lorton
…. After listening intently to my symptoms and doing some manual tests, Jim realized I had a different injury than the doctor had prescribed. He recommended fresh strengthening exercises which, combined with his stretching, improved my condition quickly. Jim also set me up for lasting relief by teaching me how to address the pain if/when it arises again.Marc Adelberg
“As I’ve relocated to West Orange, NJ I look forward to serving new clients throughout Essex and Bergen County in addition to continuing to serve my NYC clients. I’m happy to answer any questions you may have on receiving Concierge and or Telehealth physical therapy, thank you!”– Jim Palmer, Physical Therapist